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  1. Service Desk & IT Support Show 09, 28 & 29 April, Earls Court, London

    Welcome to the Service Desk & IT Support Show. It's where each year the industry comes together to focus on key topics of today and begin to address the ...
    Virtualisation1
    Green IT1
    Service Level Management1
    Service Design1
    Service Strategy1
    Configuration Management CMDB1
    Service Desk Show1

    www.helpdeskshow.com - 2009-02-07

  2. IT Service Podcasts - ITIL Training and Knowledge

    Featuring ITIL and ITSM Podcasts. Become an IT Service Podcatcher and download all the latest knowledge, interviews, chats and discussion on topics such as ...
    itil2
    itsm1
    itil v31
    itil training1
    service design1
    itil version 31
    service strategy1
    service transition1
    service portfolio1
    service operation1

    www.itservicepodcasts.com - 2009-02-10

  3. GPLI

    mmLoadMenus(); Company Mentoring Training Assessment Integration Project I.T Support Why GPLI Contact Latest News GPLI is offering 2 day ITIL® V3 Foundation and ...
    ITIL2
    SOX2
    ITSM1
    ISO 200001
    Service Design1
    Project Portfolio1
    ISO 270001
    HIPA1
    Service strategy1
    Service Operations1
    Project Management PMP1
    Continued Service Improvement0
    ITIL Capabilities0
    ITIL Service Portfolio0
    ITIL V3 Life Cycle0
    Service Transitions0

    www.igpli.net - 2009-02-14

  4. Lontra - Strategic Service Performance Management

    IT Service Portfolio Solution and IT Financial Management Experts
    ITIL2
    six sigma2
    IT outsourcing2
    IT management1
    ITSM1
    enterprise architecture1
    ITIL Certification1
    ITIL v31
    Service Catalog1
    ITIL version 31
    SLA management1
    Service Strategy1
    IT Resource Management1
    Lontra1
    service delivery management1
    IT Financial Management1
    Service Portfolio1
    implementing itil1
    IT demand management1
    management it1
    IT service delivery management1
    Service Definition1
    Centrata1
    IT data center consolidation1
    ITFM1
    IT Self Service1
    IT Service Portfolio1
    Service Economics1
    Service Library1
    Service Templates1

    www.lontra.com - 2009-02-04

  5. Products and Services Books - Business Book Summaries,product development,supply chain,customer service,mass customization,project management,new ...

    Products and Services Books - Book Summaries,product development,supply chain,customer service,mass customization,project management,new products,continuous ...
    project management3
    customer service3
    supply chain2
    product development2
    electronic commerce2
    new products2
    continuous improvement1
    business processes1
    product innovation1
    process development1
    life cycle1
    new economy1
    value proposition1
    distribution channels1
    mass customization1
    Products & Services1
    cycle time1
    demand chain1
    disruptive technology1
    life cycles1
    products services1
    service strategy1
    activity-based management1
    chain management1
    product concept1
    core capabilities1
    improving process1
    just time0
    mind market0
    new consumerism0
    product life0

    www.productsandservicesbooks.com - 2009-02-04

  6. AmerIT Learning ITIL Training, ITIL v3, ITIL v3 Training, ITIL Training, ITIL v3 Foundations, ITIL v2 to v3 Update, ITIL v3 Service Capability, ITIL v3 Serv ...

    AmerIT Learning is an EXIN accredited, full service provider of V2, V3 ITIL / IT Service Management (ITSM) training and certification.
    Planning4
    SOA2
    CSI2
    PPO2
    OSA1
    MLC1
    MOF1
    ITIL v31
    ITIL training1
    Service Design1
    RCV1
    ITIL Version 31
    Service Strategy1
    Microsoft Operations Framework1
    ITIL Expert1
    IPAD1
    Continual Service Improvement1
    Service Transition1
    IPRC1
    IPSR1
    Service Operation1
    Agree and Define0
    ITIL classes0
    ITIL Qualification Scheme0
    ITIL Service Life cycle0
    Managing the Life cycle0
    OS&A0
    PP&O0
    Protection and Optimization0
    RC&V0
    SO&A0

    www.ameritlearning.com - 2009-02-12

  7. John R. Patterson - Facilitator, Consultant, Speaker: Welcome!

    Facilitator, Consultant, Speaker; John is one of the leading experts in how to effectively manage complex culture change built around organizational design, ...
    planning4
    workshop3
    customer satisfaction2
    customer loyalty1
    employee retention1
    customer survey1
    office move1
    employee loyalty1
    service quality1
    service strategy1
    John Patterson1
    John R. Patterson1
    service vision1

    www.johnrpatterson.com - 2009-02-04

  8. Consultant. IT Asset Management, IT Service Management and Software Implementation. San Diego, California.

    Minerva Enterprises, San Diego, CA. IT Asset Management, IT Service Management and Software Implementation. Serving the cities of San Diego and Sacramento, ...
    CMS4
    Change Management2
    ITIL2
    Configuration Management1
    ITSM1
    Incident Management1
    Vendor Management1
    CMDB1
    Service Level Agreement1
    Service Level Management1
    Problem Management1
    Software Asset Management1
    Radia1
    ServiceCenter1
    OpenView1
    Release Management1
    ITAM1
    IT Portfolio Management1
    Service Catalog1
    Enterprise Discovery1
    HP Software1
    AssetCenter1
    Service Strategy1
    Connect-It1
    IT Financial Management1
    Peregrine Systems1
    IMACD0
    IT Asset Management Consulting0
    IT Information Library0
    Request Fulfillment0
    Service Management Center0

    www.minervae.com - 2009-02-10

  9. Retail Customer Service Automation Technology – Alert Technologies

    Alert provides communication tools including wired and wireless call-buttons designed to alert your associates where and when customers need service - in the ...
    access4
    ADS4
    retail4
    branding3
    conversion2
    connect2
    data collection2
    customer loyalty1
    increase sales1
    customer experience1
    retail security1
    paging systems1
    communication solutions1
    training tools1
    retail solutions1
    employee productivity1
    UPT1
    service automation1
    retail customer service1
    service strategy1
    experience management1
    call boxes1
    fitting room service1
    Alert Technologies0
    assistance stations0
    branded call buttons0
    CES scores0
    fitting room occupancy0
    in-store customer service0
    wireless call buttons0
    wireless call system0

    www.alerttech.net - 2009-02-12

  10. inQuery Group | Communications for Business | Technical & Business Writing

    inQuery Group offers a broad range of technical and business writing services. These include development of presentations, corporate reports, business and ...
    consulting5
    publishing3
    newsletters3
    market research2
    presentations2
    authoring2
    product development2
    annual reports2
    business plans2
    Technical writing2
    business writing2
    research and development2
    white papers1
    marketing plans1
    writing services1
    corporate strategy1
    business communication1
    communication services1
    business functions1
    product strategy1
    product research1
    business issues1
    marketing presentations1
    corporate reports1
    service strategy1
    technical presentations1
    product development strategy1
    promotional aids1
    consumer interests1
    multi-disciplinary teams1
    divisional strategy0

    www.inquerygroup.com - 2009-02-06

management5 itsm1 itil2 customer loyalty1 itil v31 marketing6 customer retention1 customer3 it service management1 consulting5

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